Why has my response been declined?

1.   You failed to answer the question being asked

This could be down to a misunderstanding of the question, where the response is not what the client was looking for.

2.   You failed to answer based on the required further information

Each question has supporting further information that the company posting the question would like you to cover in your response — this normally means explaining the reasons behind your opinion.

3.   You did not speak for a minimum of 15 seconds

All Voxpopme responses are required to be between 15 and 60 seconds — this gives you enough time to cover all points in the question.

4.   Your face is not clearly visible

This could be due to bad lighting or a smudge on your camera. Please ensure your face is clearly visible before you begin recording.

5.   There are audio or visual issues

Audio issues include background noise from television or surrounding conversation, or Voxpopme being denied access to your microphone. Visual issues include problems with Voxpopme accessing your camera, or your face not being clearly visible.

6.   Your response contains inappropriate content

Inappropriate content includes (but is not limited to): nudity in any form, swearing, recording in beds, baths, toilets or vehicles you are operating, or if the person in the video appears to be under the age of 18. If the person recording appears considerably younger than their Voxpopme age, the response may be declined and you may be emailed to verify your age.

💡   You can view your declined response by going back into the app, but unfortunately you cannot resubmit it. Make sure to review the tips above before recording your next response!